Case Study – Commercial Office Development, Central London
- Jan 19
- 2 min read
Updated: Jan 28

Project Overview
Phoenix Air Handling Ltd was appointed to design and supply a complete air handling and ventilation solution for a high-profile commercial office development located in Central London.
The project required multiple Air Handling Units and extract systems to serve a large, modern office space, with a strong emphasis on energy efficiency, acoustic performance, and reliability, while meeting current building regulations and sustainability expectations.
The Challenge
The development demanded a flexible and efficient ventilation strategy capable of supporting high occupancy levels and varying operational demands throughout the building.
Key challenges included:
Delivering high airflow volumes within strict external static pressure constraints
Achieving excellent energy efficiency to comply with ErP requirements
Managing acoustic performance suitable for a premium office environment
Coordinating multiple external and internal units within limited plant space
Providing an integrated controls solution to allow simple operation and future adaptability
The Solution
Phoenix Air Handling Ltd designed and supplied a bespoke air handling package consisting of:
Two external Air Handling Units serving primary supply and extract ventilation
One internal twin extract fan unit
Additional in-line extract fans to support localised ventilation requirements
Each Air Handling Unit was manufactured with an extruded aluminium framework, insulated panels, and a durable external finish suitable for rooftop installation.
High-efficiency thermal wheel heat recovery was incorporated within the main Air Handling Units, achieving ErP efficiency classifications of H1 and significantly reducing energy demand during both heating and cooling seasons.
Integrated DX heat pump systems provided both heating and cooling duties, ensuring year-round thermal comfort while maintaining efficient system operation.
Technical Highlights
Supply air volumes up to 4.04 m³/s
Extract air volumes up to 3.59 m³/s
Specific Fan Power as low as 2.05 W/l/s
Heat recovery efficiencies approaching 80%
EC fan technology for improved efficiency and controllability
Duplex fan arrangements for resilience and operational continuity
Fully fitted controls with MODBUS RTU capability for BMS integration
All units were supplied with fitted controllers, enabling precise fan control, heat recovery management, heat pump operation, time scheduling, and system interlocking.
Installation & Commissioning Support
Phoenix Air Handling Ltd provided post-installation checks and controls commissioning support to ensure the systems were correctly installed, configured, and operating as intended.
This included:
Verification of unit assembly and sealing
Inspection of access doors, panels, and ancillaries
Validation of control inputs and outputs
Set-point configuration and system demonstrations
This approach ensured a smooth handover and reduced the risk of commissioning delays.
The Result
The completed air handling solution delivers a robust, energy-efficient ventilation system aligned with the operational needs of a modern commercial office environment.
The system provides:
Consistent indoor air quality
Reduced energy consumption through high-efficiency heat recovery
Quiet operation suitable for office use
Flexible control and future BMS integration
The project demonstrates Phoenix Air Handling Ltd’s ability to deliver tailored Air Handling Systems solutions for complex commercial developments, combining technical expertise with a practical, project-focused approach.


















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